We are looking for a Senior ServiceNow Platform Architect with strong enterprise architecture and consulting experience to support complex ServiceNow transformation programmes.
Key Requirements
8+ years’ professional experience in ServiceNow, professional services or consulting
Experience across ITSM, HRSD, SPM, IRM, CMDB and/or CSM
Strong knowledge of instance strategy, governance and technical architecture
Experience with CMDB, Flow Designer, APIs and integrations
Strong enterprise architecture and integration patterns knowledge
Experience leading architecture and design across large-scale programmes
Proven management consulting and customer-facing experience
Ability to translate business requirements into architectural roadmaps and blueprints
Experience managing technical governance, technical debt and platform health
Strong stakeholder management across executives, Enterprise Architects, platform owners and development teams
Experience using AI within workflows, decision-making or problem-solving
Certified ServiceNow Professional
CMA/CTA preferred
English required
The Role
You will provide senior architectural guidance across multiple ServiceNow engagements, working with customers, partners and internal teams from sales and scoping through to implementation.
You’ll help define platform strategy, architecture and governance while ensuring solutions follow ServiceNow leading practices and support wider digital transformation objectives.
