Property Manager

Hays
MRICS Property Manager

Your new role
You’ll manage a varied commercial and/or mixed-use portfolio (typically high-value prime London properties including offices, retail, residential, and/or light industrial). Your responsibilities will span core property management, service charge budgets, compliance, tenant liaison, and strategic asset oversight. You will work closely with internal teams and external stakeholders to ensure operational excellence, financial performance, and tenant satisfaction.

What you’ll need to succeed

• Portfolio Management
  Manage day-to-day operations of a prime commercial or mixed-use property portfolio in London, often valued at tens to hundreds of millions.
  Be the primary point of contact for tenants, landlords, and contractors.
• Service Charge & Financial Oversight
  Prepare, monitor, and reconcile service charge budgets. Approve invoices and oversee financial plans.
  Assist with credit control and service charge recovery.
• Lease Administration & Tenant Relations
  Manage lease renewals, rent reviews, lease compliance, and enforcement of lease obligations.
  Maintain strong tenant relationships, resolving queries and building rapport.
• Compliance & Risk Management
  Ensure adherence to compliance regimes (e.g., H&S, fire safety, gas/EPC/PAT/EICR) and maintain certification records.
  Oversee health & safety, insurance claims, and governance.
• Maintenance & Capex Oversight
  Coordinate planned/reactive maintenance, refurbishments, building inspections, and multi-year maintenance plans.
  Oversee contractor performance and manage major works projects when required.
• Team Leadership & Collaboration
  Liaise effectively with internal teams (asset management, legal, finance, facilities, development).
  Mentor or manage junior staff or external property managers as the role evolves.

Essential Qualifications & Experience

• Must hold MRICS status.
• Proven experience (typically 0-2 years PQE) managing commercial or mixed-use portfolios in London e.g., offices, retail, residential.
• Strong knowledge of lease structures, service charge budgeting, and financial planning.
• Demonstrable experience in compliance, H&S regulations, and certification management.
• Excellent communication and stakeholder management skills-engaging with tenants, suppliers, and senior directors.
• Strong organisational abilities, commercial awareness, and ability to manage multiple assets/projects concurrently.

  Desirable Skills

• Experience in ESG strategy, sustainability improvements, or large capex projects.
• Proven track record in managing or mentoring junior staff, or leading teams.
• Background in FM, client-side property management, or corporate real estate.

What you’ll get in return

• Competitive salary range (typically £45,000-£55,000 depending on portfolio, seniority, and firm).
• Bonus or guaranteed incentive scheme.
• Benefits may include: private medical/dental, pension, life assurance, travel card, wellness services.
• Flexible/hybrid working models (typically 2-3 days on-site).

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.