BDS are recruiting for an experienced Housing Officer in SE1 London.
This is a hybrid role but will require some office based days as well as planned visits.
We are looking for both a temporary worker who can start asap as well as a permanent member of staff but you can be considered for both roles.
Rate of pay circa 25 per hour umbrella
The role will involve
Dealing with tenancy enquiries, General inspections ,Handling low-level ASB’s, Mutual Exchanges
Provide day to day support to staff with complex cases (such as ASB, rent arrears etc) through attending meetings with customer partners and drawing up action plans subsequently
Manage a small number of our temporary accommodation schemes and provide support to residents living there
Support staff to resolve complex complaints and monitor and manage the early resolution stage ensuring all actions are completed.
Sales and rents, administer collections, and develop policies to deal with and minimise arrears
interview tenants and give advice on tenant-landlord relationships, house purchasing and benefits
inspect properties
lettings
process applications for housing improvements and repairs and communicating outcomes to tenants
manage improvement loans and grants and administering repair and maintenance programmes
manage nuisance orders, collect information and refer cases to the neighbourhood nuisance team
prepare cases and attend court hearings
handle breaches of tenancy and leasehold agreements, which could culminate in carrying out evictions
Please apply now for immediate consideration or call Vickie or Matt.
