Assistant Branch Manager

Thornaby, Yorkshire
Kiota Recruitment

A nationwide Engineering & Plant-Hire business with a strong branch network is looking for an Assistant Branch Manager to support its busy Middlesbrough operation.

This role is all about keeping the branch running smoothly, combining operational oversight, team leadership, and customer service to ensure safe, efficient, and profitable performance.

Working alongside the Branch Manager, you ll take day-to-day responsibility for people, processes, and performance, so we are looking for a confident and organised leader who can balance commercial results with hands-on support.

Key Duties & Responsibilities:

• Oversee branch activities including hire desk, transport planning, and customer service
• Coordinate workshop and yard teams to ensure equipment is available, maintained, and delivered on time
• Supervise drivers and relief staff while maintaining strong H&S standards
• Support financial performance by controlling costs, managing assets, and ensuring debts are chased promptly
• Build and maintain strong customer relationships, supporting growth opportunities in the region
• Act as deputy in the Branch Manager s absence, ensuring operations stay on track
• Promote SHEQ compliance through toolbox talks, risk assessments, and audits
• Coach and motivate team members, creating a culture of high performance and accountability

Skills & Experience Required:

• Previous experience in a supervisory or management role within Hire environment into the water industry, construction, or other engineering services
• Strong commercial awareness with the ability to balance service and profitability
• Excellent communication and leadership skills, with the ability to engage both staff and customers
• Well-organised, able to manage priorities in a fast-moving environment
• Confident and personable, with a proactive and enthusiastic approach to challenges.
• Proficient in IT, particularly in data analysis using Microsoft Office tools like Excel, Word, and Outlook.
• Full UK driving licence is essential with flexibility to travel within the designated territory and across the UK as needed.

The ideal candidate will be Branch or Hire manager with a background in plant hire of heavy equipment such as pumps, tooling, lifting equipment or construction-related rental.

Summary:

Position: Assistant Branch Manager

Location: Middlesbrough

Type: Permanent, full-time

Salary: £54,000 £60,000 Includes Bonus

Benefits: Bonus + Private Medical + Others

Start: Notice dependent

This role offers the opportunity for an experienced leader to take a key position within a respected national business, combining operational oversight with hands-on involvement in a fast-paced branch environment.

Apply now or contact the Kiota team for more details.