Problem Analyst - Online Gaming - Gibraltar
Salary £40,000 - £50,000 plus various benefits and relocation provided
An exciting opportunity has arisen for a Problem Analyst to join one of the largest, most exciting Gaming organisations in Gibraltar. This role is perfect for an experienced Problem Manager, with strong incident analysis within a mobile product development team.
An exciting Gaming organisation, with Global offices and an upbeat working environment, this organisation offers fantastic benefits, bonuses, a relocation package and excellent salary packages.
The Problem Analyst will work within a close-nit team, holding a strategic role within projects and identifying root-cause analysis and proposing permanent solutions. As well as this, the successful Problem Analyst will also have the following responsibilities: and using key learning points daily.
Be responsible and own significant or recurring incidents within your designated product area
Constantly strive to improve areas of risk within the product, always implementing plans for identifying and mitigating risk
Constantly strive to improve information quality passed form product development through to operations
Facilitate more complex incidents being resolved, assist in their solution
Product quality data relating to operational performance of a product
Able to identify and prioritise service improvements along with product owners and operational management
Skill and Experience:
Strong Problem Management Background
Excellent communication, especially with technical concepts, able to communicate these in a clear and concise manner to non-technical, senior stakeholders.
Broad experience of Enterprise technologies, for example Java, SQL, NOSQL, Virtualisation, TCP/IP , etc.
Adaptable and flexible, able to work in an ever-changing environment
Some experience of automated testing
Exposure to API level testing tools, for example SOAP
Excellent communication, especially between business and technical personnel.
Experience within an Agile environment, knowledge of the principles and Agile Test Techniques
Able to identify gaps in information required to understand various issues or problems, then define the means to remedy these
Experience providing input into test design reviews
Highly desirable to have:
o Working knowledge of Ruby on Rails
o Gaming or Betting experience
Do you have what it takes to become their newly appointed Problem Analyst?
To find out more about this position, please click "Apply" or email firstname.lastname@example.orgSalary: 50,000 to 59,000. Date posted: 25/08/2016